FAQ's

How do I make a booking?


You can make a request to book via email to enquiries@yilsen.co.uk. We will then schedule a call to find out more about you and your event.




Is there a booking fee?


There is a booking fee which is required to secure your booking. You will be sentthe deposit information and once we've received your deposit, you'll receive confirmation of your booking. Please note that the booking fee is non-refundable.




Are you available for other hair and makeup services?


Yes, your Pro Makeup Artist provides hair and makeup for all types of events including Photoshoots, Fashion Shows, Red Carpet, Film and Makeup Lessons.




How soon can I book?


You can book as far in advance as you'd like. Booking early will secure our current investment rates as pricing is subject to annual increase. You can book up a year in advance, but have also been able accommodate late bookings too.




I have a large booking...


If your booking is three or more people your Pro Makeup Artist will be accompanied by an experienced assistant. Assistant fees apply.




Do I need a trial?


We recommend a trial appointment as it’s a fail safe way of being 100% confident with how you look and feel before your event. We offer you a service that considers all your needs and requirements, which is the main purpose for your trial. It is also an opportunity for you and your Pro Makeup Artist to get to know each other ahead of the day, find out your preferences and desires before your event so that you can feel excited about what to expect.




Where are trials carried out?


Trails are normally conducted at you Pro Makeup Artist’s home studio. We alsooffer the most simple and convenient solutions for you. If you would like your Pro Makeup Artist to travel to you travel charges apply.




How long will the trail take?


Trails normally take between 1 to 3 hours depending on the service you require.




When should I have my trial?


Book your trial as soon as possible. At this stage you will most likely of chosen your personal style you want to evoke for the occasion.




Is there a payment plan available?


Yes! We break down payment at to make things manageable for you.

Stage 1. Your deposit in confirmation of your booking.

Stage 2. Your remaining balance is due 4 weeks prior to your occasion (minus your deposit).




What do I do if I need/want hair extensions for my chosen style?


It is recommending that you purchase your own extensions. You are then welcome to supply these to your Pro Stylist for creating your chosen style.




I don't normally where makeup...


We understand that wearing full on makeup maybe a bit out of your comfort zone however we are there to make you look and feel like the best version of yourself.




I have sensitive skin...


We are experienced with dealing with a variance of skin concerns, sensitivity being one of the most common. Let us know what your needs are and we'll ensure that you're well taken care of.




Do you have lashes available?


We have our own individual lashes custom made for bridal and all special events. The lashes provided are cruelty free faux fur lashes which are lighter on the eye and can be used up to 20 times if they are looked after.





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